Frequently Asked Questions

1. I want to sell my house. What do I need to sign a contract?

No one in the world sells more real estate than Remax. With over 70 brokerage offices and over 1,200 agents in Mongolia, we operate on a very large scale, successfully selling one property every 45 minutes.

  • Real estate certificate (with cadastral map if land)

  • The owner must come in person, and if this is not possible, another person can be sent by writing a power of attorney.

  • Copy of the owner's and the authorized person's ID card

  • Other

2. How can I contact a specialist in one of your districts?

Our franchise branches are not divided into districts and communes. All our offices and agents can provide services in their desired areas. You can also work with the office or agent of your choice. Please see the location of our offices and agent information in the office and agent menu.

3. I want to sell my house to you. How much is the commission? Can I pay the commission in advance?

The amount of the commission varies depending on the type of property. The commission is only received after the transaction is completed and your property is sold.

When selling real estate:

  • Residential real estate, parking lots - up to 3%-5% + (VAT)

  • Real estate for residential purposes (townhouse, twin house, single house) – up to 3%-5% + (VAT)

  • Real estate for office and service purposes, real estate for objects or independent buildings - up to 3%-5% + (VAT)

  • Investment in land, houses, cottages, real estate – up to 5%-7% + (VAT)

When renting real estate:

The rental fee for all types of real estate is the same and varies depending on the term.

  • From 1-31 days - 20% of 1 month's rent + (VAT)

  • From 32-180 days – 50% of 1 month's rent + (VAT)

  • More than 181 days – 80% of 1 month's rent + (VAT)

4. Do your branches charge different service fees or commissions?

All of our branches follow the same commission system. You pay the same commission regardless of which branch you visit.

5. Will I have to pay a commission if I buy?

We do not charge any service fees to clients who purchase or rent real estate through any of our branches. We only charge service fees to the seller or lessor.

6. Is it possible to order online?

If you are selling your property, you will need to sign a brokerage agreement in person or through an authorized representative at the office. However, if you are buying or renting a property, we recommend that you meet with an agent. Meeting with a professional agent will help you find the property that best suits you.

7. How to get a RE/MAX franchise?

Anyone who wants to join the most productive team in the real estate industry and access unlimited real estate opportunities, or is looking for an opportunity to start their own business in this industry and reach a new level, can contact us and meet the high criteria for a franchise.

You will be eligible to receive a franchise if you successfully meet a total of 8 criteria. These include: desire to work in this field, plan, leadership, teamwork skills, legality of the source of capital invested in this field, feasibility of the business plan, and many other criteria.

For more information, please visit the Franchise Opportunities section of the RE/MAX Join Us menu located at the top right corner of our website. Good luck to you. No one in the world sells real estate better than Remax.

8. I want to get a job as an agent. Where should I go and what should I prepare?

Our doors are always open to anyone who wants to join the most productive team in the real estate industry and take advantage of the unlimited opportunities in real estate. Contact the branch nearest you. Each RE/MAX brokerage office operates independently and has its own characteristics. You can choose the office that suits you, contact the Broker or Director, meet multiple criteria and pass the interview to become an agent. We train and practice with our own training program that will allow you to start your business

You can get more information from our brokerage offices. You can see the location and contact information of the offices in the office menu. No one in the world sells real estate better than Remax.

9. How do I register for the training? Is there a fee?

If you have signed a contract to work as an agent at one of the Broker offices, you will have the opportunity to attend a monthly training organized by the head office. This training is for new agents joining RE/MAX, and upon completing the training and passing the exam, you become an official agent. To view the training schedule, please see the FIRE UP Training Schedule section of the Training and Events menu.

10. What is the phone number for the head office? I want to get a real estate agent.

RE/MAX Mongolia regional head office will no longer provide real estate brokerage services. You can contact the head office for information on obtaining a brokerage office franchise, working with us in marketing, and regarding office and agent ethics violations.

11. Do you have a 100% lease or flexible payment plan?

Our database contains over 150,000 properties, many of which have flexible payment terms. Contact an agent near you.

12. Will your company sell houses?

We broker all types of real estate, so you can have us broker your home.

13. Where do you place your real estate ads? I'm interested in properties.

You can access over 150,000 real estate properties in our database at www.remax.mn , and you can also obtain information on properties with a confidentiality agreement by contacting one of our agents.

14. Do you offer real estate brokerage services in your community?

We currently have branches in Erdenet and Darkhan and are working hard to expand our operations in the future. However, please contact your agent to see if they are available to work with you on local real estate.

15. Do you work on weekends?

Each of our offices has its own hours. However, as agents are independent contractors, please check with your agent if they are available on weekends.

16. Do you provide investment brokerage services?

Yes, you have full access to investment brokerage services through us.

17. Do you have a bartering place?

Our brokerage offices and agents work with barter companies. So you can work with the office agent of your choice and find a barter place.

18. Who pays the notary fee, the seller or the buyer?

Unless otherwise specified in the purchase or sale agreement, the buyer shall be responsible for the costs associated with preparing the agreement and the necessary documents for the sale or purchase of movable property, having the documents notarized, and registering them with the state registry office.

19. I want to replace the certificate of ownership of the house I bought. What are the steps?

If you are entering into a sale or purchase agreement, your ownership rights will be secured in the following order:

  • The parties, with the participation of an intermediary, mutually agree on the main terms of the "Real Estate Sale and Purchase Agreement", conclude the agreement in writing, sign and affix their seals;

  • Notarize the sale and purchase agreement;

  • The real estate property will be registered at the “Real Estate Registration Office” of the district where it is located. (The state registrar will register the property within 5 business days from 8 a.m. and issue you a certificate of ownership of the property.)

  • Once the buyer receives a real estate certificate in your name from the "Real Estate Registration Office" and makes the appropriate marking in the electronic registry, you become the legal owner.

20. What documents are required to register a sale and purchase agreement with the state registry?

You will register the real estate sale and purchase agreement with the state registry and prepare the following documents:

  • Obtain and fill out a declaration form from the District Registration Department.

  • Copies of identity cards of the parties to the contract

  • Copy of birth certificates of the parties to the contract

  • Purchase and sale agreement /certified by a notary public in the jurisdiction where the property is located/

  • Certificate of state registration of property ownership rights (original)

  • Receipt (original) of income tax payment (2 percent) to the Tax Department of the district

  • Please transfer 20,000 ₮ as a service fee (40,000 ₮ if urgent) to Golomt Bank account number 1410004702.

If you submit the above documents, the state registrar will process your certificate within 5 business days.

21. What should be considered when registering a real estate sale or purchase agreement?

If the ownership of immovable property is transferred on the basis of a transaction, the state administrative body responsible for state registration issues (the property registration department of the district where the property is located) shall, within 7 working days from the date of receipt of the application, make appropriate changes to the state registration of rights, invalidate the previous certificate, and issue a state registration certificate to the new owner. /Article 13.1 of the Law on the State Registration of Rights of the Republic of Kazakhstan/

In cases where the contract stipulates specific conditions or partial fulfillment of contractual obligations, the contract shall follow the provisions of the contract regarding the transfer of ownership rights. If the contract stipulates that the transfer of ownership rights will take place after the conditions are met or after the obligations are fully fulfilled, a description of the person transferring the rights shall be attached to the application. This description /official document, application/ shall be certified by the signature, seal, or stamp of the authority in the case of a legal entity, and by the signature of a citizen in the case of a citizen.

22. In what cases is a property registration certificate considered invalid?

In cases where a citizen or legal entity transfers ownership of property to another person through a contract, or the address or size of the property changes, the previously issued certificate becomes invalid and a new certificate is issued.

In the following cases, the certificate will be revoked by the decision of the Registrar General based on relevant evidence:

Including:

  • Court or arbitration decision has been made.

  • Property, which is an item of property, has been destroyed.

  • Real estate that was previously owned in separate shares and registered in the State Register of Rights was transferred to a single owner at the request of the owners.

  • Lost certificate of state registration of property rights

23. How to apply for a mortgage loan?

We have prepared detailed information related to mortgage loans. You can read information related to mortgages in the Advice section of our Blog menu.

24. How to own land?

For more information about land, please read the Tips and Information section of the Blog menu.

25. Where can I get information related to real estate sale and purchase agreements and other laws?

You can read information related to real estate law in the Advice and Information section of the Blog menu at the top of our website.